Has your Financial Advisor told you to do your Will?
If you use a Financial Advisor (IFA) you normally have to let them know a lot about your financial circumstances. They need this information to help give you the best advice. During the fact find about your circumstances an IFA is required to ask if you have a Will and when was it last reviewed. This is important as having a Will is a fundamental part of financial planning. As the meerkat would say “Simples”!
If you were pointed in the direction of a Will Writer or solicitor did the IFA know who you were actually going to get to see you.
It surprises me that in some cases they do not know who will come to see. what can happen is that your details are sent to a company and someone ‘local’ contacts you to make an appointment about making your Will. Pot luck sometimes.
Have a look at this forum post on Cash Questions to see what can happen How many personal details should we disclose to a will-writing company?

